Praxis is the redress execution platform for pensions and financial services — your redress strategy encoded as rules, your redress exercise governed end to end, your evidence trail built as you work.
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Every past business review starts the same way: a population in one workbook, a plan in another, RAID in a third, and the actual decision logic — who gets what, when, and why — living in someone's head. Praxis puts the whole redress exercise, including the decision logic, in one governed place.
De minimis thresholds, value bands, comms triggers, governance gates — defined once in plain language, applied consistently to every cohort, evidenced automatically.
Plan and Gantt, RAID-E log with structured risk and issue lifecycles, actions, decisions with reasons, working-group packs, and stakeholder mapping — connected, not copied between files. Run a single incident, or roll a whole portfolio of them up into one governed view.
Your data never leaves your estate — in any deployment mode. Run Praxis as a single self-contained file, or deploy it on your own intranet; either way nothing is hosted by us and nothing leaves your environment. Built for places where nothing else gets through security review.
Define your population in industry-standard terms — trust or contract-based, workplace or individual, active, deferred or in payment. Then write the rules that decide treatment. Praxis derives the rectification approach, redress approach, and communication requirement for every cohort — and shows its working.
TPR member categories, FCA redress-practice segments — vulnerable customers, gone-aways, deceased handling — and Consumer Duty framing out of the box.
Your branding, your field labels, your escalation levels, your risk heatmaps, your priority scales. Export a configured template and roll it out to every incident team.
Every status change, closure, and decision carries a dated reason. Working-group packs, exec updates, and population reports generate from live data.
Demo requires login — credentials on request