From the day the incident lands to the day the last customer is made whole β plan, govern, execute, evidence, and validate compliance against the FCA Rectification Framework in a single governed file.
A phased delivery plan with a full Gantt: WBS references, predecessor-driven scheduling, working-day awareness, critical path, milestones with date roll-up, and reusable plan presets your PMO can mandate.

Risks, issues, dependencies, assumptions and escalations with structured lifecycles β not free-text columns. Risks promote to issues with an audit trail; closures demand a reason; escalation levels match your governance.

Standing agendas, meeting packs generated from live exercise data, minutes capture, and AI-assisted import: paste a Teams recap and Praxis drafts the decisions, actions, and risks for your review.

Define the affected population in industry-standard dimensions, segment it into criteria and cohorts, and track weekly burndown by volume and value β with movements (deceased, gone-away, scope changes) reconciled against baseline.

A decision log designed for scrutiny: decisions carry rationale and maker; they're superseded or reversed with reasons, never deleted. Actions carry your configured priority scale, owners, due dates, and meeting links.

Built against FCA FG26/2 and PRIN 2A.10 β 46 requirements across six phases from initial assessment to redress exercise close-out. The validator tracks every MUST, SHOULD, and COULD obligation in real time, showing evidence references, open gaps, and formally documented exceptions.

Consumer Duty requires firms to define named outcome metrics, track them against baselines, and maintain a schedule of formal outcome reviews with evidence at each review point. Praxis structures all three β metrics, review schedule, and regulatory engagement log β against the FCA's own framework references.

Running more than one redress exercise? Praxis rolls them into a single portfolio workspace. A portfolio lead sees the whole estate β raise a new incident, assign it to a project manager, group linked incidents into programmes β while each project manager sees only the incidents assigned to them. Risk, issues and delivery aggregate upward automatically; step into any incident and back out without losing your place.

Praxis enforces least-privilege access the way a regulator expects. The operator who deploys and configures the platform can't read a single customer or redress record β separation of duties, enforced in the API, not just written in a policy. Oversight owns the rules and regulatory configuration; project managers run their exercises; you add read-only reviewers per incident for sign-off without edit rights.

However you run it, your data stays in your environment and never reaches us. Start as a single self-contained file β runs in the browser you already approve, saves to the file shares you already govern, no network calls, nothing to install or host. Or deploy it as a governed intranet application when you need multi-user access and a portfolio view. Both keep every byte in-house.